Safety Is A Top Priority
We kindly ask that we all work together to practice social distancing throughout the property. Please refrain from congregating in groups.
Please wash hands frequently for a minimum of 20 seconds. All team members are committed to the same practice. Hand sanitizing stations will be available throughout the property.
Clean & Sanitize
We are frequently sanitizing and cleaning all high-touch surfaces. The frequency of cleaning and disinfecting has been increased in all public spaces with an emphasis on frequent contact surfaces and high touch items.
In accordance with updated CDC guidelines, Isle® Pompano Park will no longer require guests who have been fully vaccinated for Covid-19 to wear a mask on property. We do ask that guests who have not been fully vaccinated follow CDC guidance and continue to wear a mask while on property.
The health and safety of our guests remains our priority. It is our continued hope that by working together, we can continue to move forward toward full recovery.
Creating an environment that is safe for our valued Guests and Team Members is a priority for our company. To that end, we have developed and implemented a comprehensive health and safety program across all of our properties. Designed to comply with applicable federal, state and local guidelines, our procedures focus on the Guest experience and Team Member interaction.
Our Team Members have received mandatory comprehensive initial and ongoing training on proper safety, social distancing, hand washing, cleaning, and disinfecting protocol, including proper usage of Personal Protective Equipment (PPE).
We are working closely with public health officials and adhering to guidelines set forth by the World Health Organization, Centers for Disease Control, and the US Environmental Protection Agency to take our already stringent safety and cleaning standards to the highest level.
Q: When will you reopen?
We will reopen on Saturday, June 13 at 9:00 AM EST.
Q: What will your hours of operation be when you reopen?
We will have adjusted hours of operation for several venues upon reopening:
Casino slot machines will be available from 9 am to 3 am, Monday through Thursday, while operating 24 hours Friday and Saturday and closing at 3 am Sunday morning.
The 2nd floor of the property, including Simulcast and Poker, will not be open for guests at this time.
Q: Will I have to wear a mask in the casino?
Yes, as per Executive Order 20-12, team members will wear face masks and guests will also be required.
Q: Will the restaurants/bars be open?
At this time, Myron’s is open from 11 am to midnight for to-go orders only. Beverage service is available on the casino floor with the fling bar open for walk up service only.
Q: Will we lose promotional dollars earned?
No, you will not lose any promotional Free Play you have earned.
Q: What about my direct mail FreePlay and dining credits? Mine needs to be used by a certain time.
Free Play &/or dining credits provided in the form of the monthly core mailer is only available for the time period specified.
Q: Are there any new safety protocols in place?
Q: Are masks required at Isle Casino Pompano Park?
Yes, to ensure the safety of our guests, a company-wide policy was implemented on July 2nd, requiring all team members, guests, vendors and suppliers to wear a mask while on property except while eating or drinking.
Q: Will you supply a mask if I don’t have one?
Yes, complimentary masks will be provided to any guest that needs one. Simply stop by the Security entrance podiums at Isle Casino Pompano and we’ll be happy to supply you with one.
Q: Where are masks required?
Face masks are required everywhere on property with the exception of while eating or drinking. Also, where permitted, when guests are smoking masks are allowed to be pulled down.